Automated Dispute Manager

Handle Disputes Correctly First Time

Gain an instant understanding of the latest exposure and case management status and ensure your financial write-off loss is minimized with data visualization. Simplify and streamline your dispute and adjustment process across all payment schemes and be confident you are always working on the most recent rules and regulations

Contact Sales

Modernize Experience

Digitalize customer communication

Broad Connectivity

Connect to all payment players

Collect and Present Efficiently

Optimize merchants’ chargeback experience

Intelligent Workflow Processes

Manage and define your customers’ experience by handling their disputes correctly the first time.
Benefit from the automated case management capability to rapidly create, analyze, action and close a case.
Visualize your data to gain an instant understanding of the latest exposure and case management status and ensure your financial write-off loss is minimized.
Simplify and streamline your dispute and adjustment process across all payment schemes
Be confident you are always working to the most recent rules and regulations

For Issuers

Match correspondence to correct case file
Automate data exchange of required dispute data
Define and manage workflows to meet any payment rules and process
Enable all your customer-facing channels to initiate disputes
Tailor your disputes

For Acquirers

Collect and present the required data to process efficiently
Portal to submit all documentation and easily initiate adjustments
Match analyst skills to cases where expertise is needed
Cases automatically opened from payments scheme dispute information

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