Modernize Experience

Digitalize customer communication

Broad Connectivity

Connect to all payment players

Collect and Present Efficiently

Optimize merchants’ chargeback experience

Intelligent Workflow Processes

  • Manage and define your customers’ experience by handling their disputes correctly the first time.
  • Benefit from the automated case management capability to rapidly create, analyze, action and close a case.
  • Visualize your data to gain an instant understanding of the latest exposure and case management status and ensure your financial write-off loss is minimized.
  • Simplify and streamline your dispute and adjustment process across all payment schemes
  • Be confident you are always working to the most recent rules and regulations

For Issuers

  • Match correspondence to correct case file
  • Automate data exchange of required dispute data
  • Define and manage workflows to meet any payment rules and process
  • Enable all your customer-facing channels to initiate disputes
  • Tailor your disputes

For Acquirers

  • Collect and present the required data to process efficiently
  • Portal to submit all documentation and easily initiate adjustments
  • Match analyst skills to cases where expertise is needed
  • Cases automatically opened from payments scheme dispute information


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Ready for Your Challenges

Begin your payments transformation journey. Speak with an USP expert today.

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